Last updated: 01 May 2025

Privacy Policy

Coteau Energy ("we," "us," or "our") is committed to protecting your privacy and will collect, use, disclose, and store personal information in accordance with this Privacy Policy. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy sets out:

  • The types of personal information we collect;
  • How we collect and use personal information;
  • When we may disclose personal information;
  • How we keep personal information secure;
  • How you can access and correct your personal information; and
  • How you can make a privacy complaint.

We may update this policy from time to time. Changes will be posted on our website: coteauenergy.com.au.

WHAT KINDS OF PERSONAL INFORMATION DO WE COLLECT?

We may collect the following personal information:

  • Name
  • Email address
  • Contact details (if provided)
  • Business/organization name (if applicable)
  • Website usage data (e.g., IP address, cookies)

We do not knowingly collect sensitive information (e.g., racial/ethnic origin, health data) unless required by law or with your consent.

HOW DO WE COLLECT PERSONAL INFORMATION?

Direct Collection:

We collect personal information when you:

Cookies & Website Data:

We may use cookies to track website visits, including:

  • IP address
  • Browser type
  • Pages visited

You can disable cookies in your browser settings, but some website features may not work.

HOW DO WE USE PERSONAL INFORMATION?

We use personal information to:

  • Respond to inquiries
  • Improve our website and services
  • Send updates (if you opt-in)

WHEN DO WE DISCLOSE PERSONAL INFORMATION?

We do not sell or share personal information with third parties unless:

  • Required by law (e.g., legal requests)
  • Necessary for service providers (e.g., website hosting)

We do not disclose personal information overseas unless legally required.

HOW DO WE KEEP PERSONAL INFORMATION SECURE?

We store data securely and take reasonable steps to protect it from misuse or unauthorized access.

ACCESS AND CORRECTION OF PERSONAL INFORMATION

You may request access to or correction of your personal information by emailing us at info@coteauenergy.com.au. We will respond within a reasonable time.

PRIVACY COMPLAINTS

If you have a privacy concern, contact us at info@coteauenergy.com.au. If unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

CONTACT US

For privacy-related questions, contact:

Coteau Energy
Murray Street, Perth, WA 6000, Australia
Email: info@coteauenergy.com.au
Website: coteauenergy.com.au

This policy applies only to interactions with Coteau Energy and not third-party websites.